Service Manager

Jersey Sales, Professional and Managed Services


Full Time

Closing date: 08.12.2022

We are looking to recruit a Service Manager in Jersey working 37.5 hours per week.


The successful applicant will be responsible for the service relationship with Enterprise customers, whilst ensuring that Enterprise Customer satisfaction is high and that customers have an excellent experience both from the people at Sure and the services we provide. The successful applicant will work closely with our Sales and Professional Services teams to ensure that Sure is attentive to all the needs of our Enterprise Customers; being Professional, Proactive and Personable in every interaction.


At Sure, we aim to delight our customers and differentiate ourselves through providing a comprehensive and consistent high-level of service. The successful candidate will work in an enthusiastic, collaborative and professional manner.


We are proud of the way we do things; We work together as One Team, We strive for Customer Satisfaction, We are Reliable, We have a Passion for Technology & Learning and We are Community & Sustainability Focused. As well as portraying our Company values, candidates must have customer service skills and a customer experience background, with the ability to communicate effectively with both customers and our Sure employees. Candidates must be able to multitask and manage their workload and be able to self-motivate to work independently, alongside working closely as a team. Knowledge on Microsoft, and Microsoft Excel in particular is essential for this role.


To apply, please email CV to